Who we are
Nexo Mechanics Ltd is a company registered in England and Wales. We operate the website nexomechanics.com and act as the data controller for personal information supplied through that site. You can reach our Data Protection Lead at claudiu@nexomechanics.com or at our registered office in Plymouth, United Kingdom.
What we collect
We collect only the information you choose to give us when you fill in a contact form, subscribe to a newsletter, or purchase our services or products. That information is normally limited to an e-mail address but might also consist of your name, phone number, or other information. We do not knowingly store IP addresses, browser fingerprints or other technical identifiers for our own purposes. The site is hosted by Hostinger International Ltd, whose servers automatically log basic connection details such as IP address and time of access. Those logs might be created, stored, or utilised by Hostinger for security and diagnostic reasons and are covered by Hostinger’s own privacy statement.
How we use the information
If you ask for a quotation or request support we process your e-mail address because that processing is necessary to take steps you have requested before entering into a contract or to perform an existing contract. Where you have signed up to receive newsletters we rely on your explicit consent. You may withdraw consent at any time by using the unsubscribe link in any marketing e-mail or by writing to us at the address above.
Sharing and transfers
We use Hostinger as our web-hosting provider and, where applicable, an e-mail delivery platform for newsletters. Those companies act as processors under our instructions and are bound by data-processing agreements that incorporate the UK International Data-Transfer Addendum if data is stored outside the United Kingdom. We do not sell or rent personal data to any third party.
Your rights
Under UK GDPR you have the right to access, rectify, erase and restrict the processing of your personal data, the right to data portability, the right to object to certain processing and the right to lodge a complaint with the Information Commissioner’s Office. Requests should be sent to mail@nexomechanics.com. We will respond within one calendar month.
Security
Data in transit is protected by TLS encryption and stored on servers that meet recognised security standards. Administrative access is restricted to authorised personnel who are required to keep the information confidential. No Internet transmission is completely secure; for that reason we cannot guarantee absolute security.
Changes to this notice
We may amend this notice from time to time. The latest version will always appear on this page and, where the change is material, we will notify registered subscribers by e-mail.